Truth Is Stranger Than Fiction
Occasionally, my legal work steers me to a particularly amusing set of facts, which, when stated in the dry and formal language of an appellate judge, inherit an air of absurdity. This one just hit me that way:
Ann Marie O’Sullivan vs. Lin and Tai, Inc., 1996 Mass. App. Div. 103
The trial judge’s findings as evinced by the record reveals that on the evening of November 10, 1991 at approximately 11:00 p.m. the plaintiff, ANN MARIE O’SULLIVAN, was injured while on the premises of the corporate defendant, namely, LIU & TAI, INC. d/b/a KING’S CHINESE AMERICAN RESTAURANT, hereinafter referred to as “KING’S.” The circumstances thereof indicate that the plaintiff placed an order for Chinese food with an employee of “KING’S” and paid for it. While waiting for her order she determined from her receipt that she had been overcharged which prompted her to confront the employee. A hands on dispute followed over the plaintiff’s receipt and as a consequence thereof the plaintiff fell to the floor where she was then kicked by the defendant PHIL LIU (a “KING’S” employee), together with another employee of “KING’S.”
I lament the deplorable state of customer service.
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